No! You can have as many or as few OUTPUT units as makes sense for your team or facility. For optimum flow and speed, somewhere between 1-5 athletes per sensor achieves great results. You can scale OUTPUT economically to suit your needs. You can always add more sensors to your package as your needs grow.

The number of athlete licenses or profiles you get depends on the package you choose. We have a range of packages to suit your needs. If you require more athlete licenses contact a performance specialist who can tailor a package to suit your needs.

There are two subscriptions options you can choose from; monthly or annual. The monthly plan allows you to pay monthly with a 12-month minimum commitment. The annual plan allows you to prepay 12 months of subscription with a generous discount. When your initial subscription is over, your plan will renew on the same terms.

To use OUTPUT optimally you require a software subscription. Our software packages support your access to the latest analytics, reporting and programming functionality. We continually add new features and functionality into the mobile app and Performance Management Platform to enhance your experience without the need to buy new hardware. There are some great value plans to get started, which cost less than a cup of coffee a day.

We currently offer custom billing for our customers on our Advanced plans. If you have specific billing requirements please contact our Customer Support team.

You can alter your software subscription as your needs change. All monthly packages come with a minimum 12-month commitment. You can always switch to an annual plan to lock in savings. You can cancel anytime after your initial term by contacting customer support.

Yes. In the unlikely event of a manufacturing fault with the sensor, we offer an extended 2-year warranty on all our hardware.

We currently offer limited trials for the advanced package. If you’re interested in a trial for your organisation please contact one of our perforance specialists to see if a trial is right for you.

Yes, on Standard Plans and above with our online Performance Management System (‘The Hub’), you have the ability to add teams and groups and categorize athletes into them according to whatever makes the most sense for your team or facility. Teams can also be subcategorized into groups, or groups can be standalone within your organization.

Your software account gets activated immediately so you can start adding your athletes, groups, workouts and readiness dashboards. Your sensor kits will typically arrive within 10-14 days of completing your order.